We want you to be completely satisfied with your purchase, and we understand that sometimes returns and refunds are necessary. Please review our Refunds & Return Policy below for important information regarding the process. By placing an order with us, you agree to comply with the terms and conditions outlined below.

1. Eligibility for Returns:We accept returns for unused and undamaged items within 30 days from the date of delivery. To be eligible for a return, the item must be in its original packaging and in the same condition as when you received it.
2. Return Process:To initiate a return, please follow these steps:

• Contact our customer support team at support@jskemlgb.comwithin 30 days of receiving your order.
• Provide your order number and a detailed explanation of the reason for the return.
• Our customer support team will guide you through the return process and provide you with the return shipping address.

3. Return Shipping Costs:Customers are responsible for the return shipping costs unless the return is due to a mistake on our part or a defective item. We recommend using a trackable shipping method to ensure the safe return of the item.
4. Refunds:Once we receive and inspect the returned item, we will notify you via email regarding the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 5 business days. Please note that the original shipping charges are non-refundable.
5. Exchanges:We currently do not offer direct exchanges. If you would like to exchange an item, please follow the return process mentioned above, and then place a new order for the desired item.
6. Damaged or Defective Items:In the unlikely event that you receive a damaged or defective item, please contact our customer support team at support@jskemlgb.comwithin 7 days of receiving your order. We will assist you in resolving the issue and provide further instructions for returning the item if necessary.
7. Non-Returnable Items:Certain items are not eligible for return, including:

• Items that are marked as final sale or clearance.
• Items that have been used or are not in their original condition.

8. Contact Information:If you have any questions or require further assistance regarding our Refunds & Return Policy, please reach out to our customer support team at support@jskemlgb.com.

We reserve the right to update or modify this Refunds & Return Policy at any time. Any changes will be effective immediately upon posting on our website.

By placing an order with jskemlgb, you acknowledge and agree to comply with the terms and conditions outlined in this Refunds & Return Policy.